The service ladder runs from a free diagnosis to a full operating system build, with automation as the downstream layer. Every engagement starts at the same place: a clear picture of how the work actually runs.
A 30-minute call that identifies founder dependency, unclear roles, workflow bottlenecks, and whether the business is ready for automation. Everything else on this page starts here.
No prep required. We will tell you honestly which engagement fits, including none.
Installs the core operating layer: who owns what, what good looks like, how work moves, and how performance stays visible without chasing anyone.
Most clients start here. We only recommend the Sprint if the diagnosis shows it will pay for itself.
The Sprint defines the system. The Build makes it real: the actual dashboards, documentation, rituals, and workflow systems, built in the tools your team already uses.
Takes one workflow and determines whether it is ready for automation. If it is, you get the build roadmap. If it is not, you find out before spending money on tools.
We build automations only after the workflow is clear. That sequence is the whole point: automation applied to a clear workflow creates leverage, applied to an unclear one it creates faster confusion.
A monthly operating review, continuous system improvement, an evolving automation roadmap, and a second brain for founder decisions. The Performance Engine, kept sharp over time.
You do not have to climb every rung. But the sequence never changes, because it is the sequence that makes automation work.
Every engagement starts with the free 30-minute diagnosis. It tells both of us whether there is a real problem worth solving, and which rung fits.
The Sprint installs the operating layer: role clarity, workflows, visibility, cadence. The Build and the retainer extend it. The Workflow Map narrows it to one process.
Not because it matters least, but because that is when it works. Clear, owned, stable workflows are the precondition for automation that holds up.
Available inside any engagement: scorecard workshops, cadence training, and hands-on sessions that get the team using the system. We do not sell them standalone, because training a team on a system that does not exist yet helps nobody.